Frequently Asked Questions
Everything you need to know about your paintball gear and orders.
What is the shipping time for new markers and gear?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days depending on your location and the shipping method selected at checkout.
Do you offer a warranty on used paintball equipment?
Yes, all used markers undergo a rigorous multi-point inspection and testing process. We provide a 30-day limited warranty on used equipment to ensure it performs at peak capacity when it reaches your hands.
What is your return policy for unopened items?
We accept returns on unused, unopened products in their original packaging within 14 days of delivery. Please note that certain high-performance items may be subject to a restocking fee.
Do you ship paintball markers internationally?
We do ship to many countries; however, it is the buyer's responsibility to ensure that paintball markers are legal to import into their specific region. International shipping rates and duties are calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' financing options to help you get on the field faster.